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Frequently Asked Questions |
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How do I pay, what card
can I use? |
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We by default show Paypal and in some cases 2CO for payment options.
Paypal accepts the following cards Mastercard, Visa, American Express,
Delta, Diners, Visa Electron, Solo, Maestro/Switch. 2CO accepts the
following cards Mastercard, Visa, American Express, Discover, JCB, Diners.
We are also able to accept a number of other methods of payment such as
Western Union, Cheque, eCheque, Postal Order. Please contact us for further
details.
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How soon can I start using
my account? |
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We ensure your account is created on the same day as you signup. Within 24
hours on most service plans. Once you have
completed the online order process, you will receive instructions by on how to start using your site.
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What do I need to start
using Duport as my host? |
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All you need is an Internet connection, domain and a web browser. If you do
not have a domain please see below.
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I do not have a domain,
what should I do? |
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The first step of the ordering process will ask you for the domain you wish
to use with your chosen package, we can now register domains for you through
a 3rd party provider. If you wish to register the domain yourself,
please see namecheap.com or godaddy.com for domain names, if you are unsure
at this point please contact us where we will be able to advise you.
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What type of hardware do
you use? |
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Our hardware platforms are constantly updated to keep-up with the everyday
changes in server technology. Currently, our hosting network is comprised of
Pentium 4, AMD and XEON servers.
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What are your name
servers? |
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This depends on the server
your account is placed on, you will receive these details when your
account is setup.
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Can I sell
products/services from my site? |
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Yes you can sell anything you want
as long as
it is within our detailed terms.
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What is the best way to
contact you? |
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We offer a varied number of ways to contact us, which include email,
contact forms & our helpdesk. We recommend that you contact us through
our helpdesk this way you can specify the department in who should deal
with your query, and receive a quick reply.
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